When it completes click the 'save all information' button and save it to a file then attach that file here. After running it will open a window and start collecting info with a progress bar in the lower-left corner. In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.ĭXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). start the game with no mods active and test add EU4.exe to the exceptions list of your antivirus app ESPECIALLY if you have Windows Defender, add it to the Ransomware 'Apps Allowed Through' list. re-install game in Steam, run a Steam Verify when done. manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox/EU4 folders (run dxsetup.exe after extracting from this download)Īdd EU4.exe to the exceptions list of your antivirus app ESPECIALLY if you have Windows Defender, add it to the Ransomware 'Apps Allowed Through' list.Īlso if you have installed RivaTuner, RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game. If so, Has the game ever run OK on this computer? Or never? If you run EU4.exe by itself does that also fail?
